Filter Search

Choose your product below to find downloads, video tutorials, answers to frequently asked questions and step-by-step instructions.

All Support Items for All Products

Title Description Last Modified Release Date Version
IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

04/22/14 11/12/2013 3.3
ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

04/17/14
Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

04/06/16
IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

12/27/13 09/19/2013 IDWedge Version 3.1
IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

03/23/16 3/23/2016 4.72
How to Set the Clock on the IDVisor Touch (Old and New Software) 10/15/13
Sample PDF417 2D barcodes 05/26/16
Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

07/08/14 12/12/2012 Access 64 bit driver
Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

10/15/13 03/02/2013 1.0
IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

04/17/14 11/12/2012 4.60
IDWedge Pro: How to create formulas 06/13/18
IDWedge Pro: Backing Up and Restoring Formulas 06/13/18
IDWedge Pro Installation and Setup Guide for M260/M280/POS HID Barcode Scanner 06/20/18
Activation Error: The request failed with the error message Authentication Required 06/11/18
IDWedgeKB Firmware Update 2.5

IDWedgeKB Firmware 2.5 Update for 2.5 – Alberta Canada PDF417 Instructions Download the update file IDWedgeKB_2.5.bin_ Download the IDWedgeKB User manual  – IDWedgeKB-Users-Guide-Version-1.11 for firmware 2.4.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf Instructions repeated from  – Upgrading-IDWedgeKB-Firmware.pdf Unzip

06/08/18 06/08/2018 2.5
M260 DL Parsing Scanner Diagnostic

The M260 Diagnostic application is a tool you can use to diagnose, troubleshoot and correct problems with the M250, M260, M280 scanners, a.k.a. eseek scanner, that is used in the IDWedge or IDWedgePro applications or DL Parsing Scanner SDK. This

06/15/18 06/14/18 4.0
IDVisorSentry Installer 1.0.0.8

The IDVisorSentry Desktop application is available for download at the link below: IDVisorSentry-Installer-1.0.0.8.zip Once you have downloaded the file to a folder on your PC, extract the IDVisorSentry Installer 1.0.0.x.exe and run the installer. you will see a driver installer

06/07/18 06/07/18 1.0.0.8
IDWedge Pro Installer 1.0.2.6

This is the full version of the IDWedge Pro software. You can use it in demo-mode without an activation code for 30 days/30 executions. Please contact us for an activation code.  Do not update your code with this Installer, because

05/30/18 05/30/18 1.0.2.6
IDParser M280 SDK 3.6

IDParser m280 Relase 3.6 – Change Image capture code to fix bug cause by Win10 May 2018 update Windows IDParser m280 drivers License parsing SDK for m280 ID Scanner with Image Capture Down the this file and unzip to your

06/06/18 05/30/18 3.6.0.0
IDParser M260_POS_HID SDK 3.6

New combined Windows Mobile m260, m420, H325, F406 SDK for our drivers License parsing software.  The m420 is our lower cost – weather proof PDF417 barcode scanner, the H325 is a gun/trigger PDF417 barcode scanner and the F406 is a

05/24/18 05/24/18 3.6.0.0