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All Support Items for All Products

Title Description Last Modified Release Date Version
IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

04/22/14 11/12/2013 3.3
ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

12/27/13 09/19/2013 IDWedge Version 3.1
IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

03/23/16 3/23/2016 4.72
How to Set the Clock on the IDVisor Touch (Old and New Software) 10/15/13
Sample PDF417 2D barcodes 05/26/16
Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

07/08/14 12/12/2012 Access 64 bit driver
Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

10/15/13 03/02/2013 1.0
IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

04/17/14 11/12/2012 4.60
Issue: WCF service is not sending data over HTTPS to IE 11. 10/25/17
IDVisor Z22 Software Update – 4.73 Credit Card and Standard Version

IDVisor Z22 Software Update Standard & Credit Card- Version 4.73 This software adds the ability to scan and save credit card data.  We normally do not ship this version with the scanners because most clients have no need to capture

10/19/17 10/19/2017 4.73 Standard and Law Enforcement
IDParser M280 SDK 3.2.1

IDParser m280 Relase 3.2.1 Windows IDParser m280 drivers License parsing SDK for m280 ID Scanner with Image Capture Down the this file  IDParser-M280-SDK-3.2.1-exe.exe.zip_     It is a zip file, so first unzip it. You’ll have an executable which requires a

10/17/17 10/16/2017 Release 3.2.1
Protected: M280 Scanner Busy 10/16/17
Error: “Scanner Problem, Check FM420 Connection status” 09/22/17
AgeVisor POS Installer and Updater

Version has added support for the F406 presentation barcode scanner   Below are two different download links.  Please read the directions and chose the most appropriate. The Installer download is for NEW installation or clients who want to ERASE

09/20/17 09/20/2017
IDWedge Pro Installer

This is the full version of the IDWedge Pro software. You can use it in demo-mode without an activation code for 30 days/30 executions. Please contact us for an activation code.  Do not update your code with this Installer, because

09/14/17 09/14/2017
How to backup and restore IDwedgePro formulas 09/06/17
IDParser M260 M420 H325 SDK 3.1

New combined Windows Mobile m260 m420 and H325 SDK for our drivers License parsing software.  The m420 is our lower cost – weather proof PDF417 barcode scanner and the H325 is a gun/trigger PDF417 barcode scanner. Down this file IDParser-M260_M420_H325-SDK-3.1-exe.exe.zip_ 

09/05/17 8/11/2017 3.1
IDWedgeKB User Manual Version 1.11 08/24/17