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Issue: Scanner shows as USB disconnected after IDentiFake engine update

Issue: Scanner shows as USB disconnected after IDentiFake engine update

Solution: Run the IDVisor Sentry Update and then run the IDentiFake driver’s update when prompted

Go to Help -> Update. Proceed through the update process.

After updating, you should be prompted to install the new drivers. You may need to restart the device after installing the new drivers.

Updated on December 16, 2022

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