AgeVisor Touch Software Update – Notification Email List
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AgeVisor Touch
Retail Windows Based stand-alone Age Verification terminal with barcode and option magnetic stripe reader
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AgeVisor Touch Does Not Power Up
If your AgeVisor Touch does not power up or is having any power issues please try these troubleshooting steps to... -
Problem: AgeVisor Touch beeps, but does not display data
Problem: When scanning a 2D barcode, the scanner beeps, but the data is not being displayed. Possible Cause: This could... -
Error: “Scanner Problem, Check FM420 Connection status”
If the AgeVisor Touch is not scanning properly, please first follow the instructions in the following link: https://www.idscanner.us/troubleshooting-2/problem-agevisor-touch-beeps-but-does-not-display-data/ If you... -
FAQ: I don’t see AgeVisor Touch when I turn on the scanner.
If you do not see AgeVisor Touch when you turn on the ID Scanner, the scanner may have mistakenly booted... -
Power Supply – AgeVisor Touch
Replacement AgeVisor Touch Power Supply Lost or Damaged your AgeVisor Touch Power Supply? Here are some recommended power supplies on... -
Problem: AgeVisor Touch Date & Time is Incorrect/Resets
Problem: AgeVisor Touch is displaying the incorrect time. The time value resets every 20 or 30 minutes, even after being... -
How To Connect To WiFi On AgeVisor Touch
Description: This post will instruct you on how to connect your AgeVisor Touch to WiFi. Connecting to WiFi is only... -
How to Update Software on an AgeVisor Touch
Importance of Software Updates It is very important to keep your AgeVisor Touch software up to date. Updates may include... -
Date and Time Does Not Change In AgeVisor Touch Application
Problem: The Date and/or Time is showing incorrectly on your AgeVisor Touch, but the updated Date and/or Time will not... -
Problem: Unable To Change Time Zone on AgeVisor
Problem: Time Zone setting is “grayed out” and cannot be changed. . Cause: The time zone is set automatically based on the... -
How to Export on an AgeVisor Touch/AgeVisor POS
Exporting Data on an AgeVisor Touch and AgeVisor POS The directions below explain how to export customer data from your... -
How To Delete Data on an AgeVisor Touch
Deleting Data on an AgeVisor Touch If your AgeVisor Touch is approaching full storage, you will need to clear data... -
Importing a Tag List onto the AgeVisor Touch
There is a feature in the AgeVisor Touch that allows you to import a list of names you would like... -
How To Upload Tag List On AgeVisor Touch/AgeVisor POS
Description: If you have list of customers that you would like to ban, make VIP, etc. You can upload a... -
How To Enable Location Checking on AgeVisor/AgeVisor Touch
Location Checking on AgeVisor and AgeVisor Touch What is Location Checking? Location Checking allows you to import whitelisted locations allowed... -
Windows Recovery Screen When Booting Up AgeVisor Touch
Problem: When powering on your AgeVisor Touch, you are taken to a blue Windows recovery screen as shown below. When... -
How To Set Grandfather Clause On The AgeVisor Touch/AgeVisor POS
As more and more States implement a Grandfather Clause for tobacco, we have developed a feature within the AgeVisor Touch/AgeVisor... -
Root 33 Element Missing
Root 33 or Root Element Missing error The Root 33 or Root Element missing error is caused by a corrupted... -
How to fix a broken update on AgeVisor Touch, AgeVisor, IDWedgePro, IDVisor Sentry
Problems with automatic software updates If your Tokenworks application (AgeVisor, AgeVisorTouch, IDWedgePro, IDVisor Sentry) fails to update properly and has...
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