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This is the full version of the IDWedge_Pro software. This is a full featured form filling application that uses scanned drivers license data to fill in your forms. You can use it in demo-mode by registering for a trial license on the Activation screen using the Try button. You can…
If your IDVisor Smart app was deleted or no longer on your IDVisor Smart V1, Smart V2, Smart Plus, or S50 you will need to re-install the app. Possible causes the app was deleted can be due to a device factory reset, accidentally dragging the app to the trash icon,…
Description: When the IDentiFake database begins to fill up on storage the IDentiFake software may begin to run slower. You may receive messages prompting you to delete data or messages saying “You have less than 1GB of data available. To prevent you from running out of storage space on the…
Description: If your IDVisor Smart V1, V2, Plus, or S50 will not scan, cannot read IDs, or will not show the infrared laser when pressing the scan buttons, you can enable the barcode camera feature as an alternative option to scanning IDs. Please follow the steps below on how to…
Description: Please follow through the instructions below if your IDVisor Smart V1, V2, Smart Plus, or S50 will not scan IDs. Examples of the reader not scanning IDs include the infrared laser illuminating but will not beep when pointed at a barcode, the infrared laser not showing at all or…
Description: The following instructions below explain how to create a Survey Form on an IDVisor Smart V1, Smart V2, Smart Plus, and S50. The Survey allows you to add questions for lead capture and tracking purposes. From the IDVisor Home Page, click the “Setup” button on your device …
The following instructions below explain how to set your IDVisor Smart device into kiosk mode. This feature is effective in locking down the scanner where the user will only be able to use the IDVisor Smart app. This will not allow the user to exit the app or access any…
Problem Description: The AgeVisor Contactless application launch with the main window minimized on the screen. To maximize the form to cover the entire Windows desktop, please complete the following instructions. Step 1: Exit the AgeVisor Contactless by going to Help > Exit App. NOTE: You will need your pin…
Description: If the Free Pic feature is not working after updating the IDVisor Smart app to version 8.2, you will have to reinstall the update to correct the issue. Please follow the directions below on how to update your IDVisor Smart app. Step 1: Tap on Help. Step…
If you are seeing the screenshots above on your device, it is because the Find My Device feature was enabled by the owner or additional users of the device. When this feature is enabled it is the Owners/Users responsibility to remember either the PIN code or Gmail account information that…