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AgeVisor Contactless – Maximize Main Form on Lauch

Problem Description:  The AgeVisor Contactless application launch with the main window minimized on the screen.  To maximize the form to cover the entire Windows desktop, please complete the following instructions.

Minimized AgeVisor Contactless screen.


Step 1: Exit the AgeVisor Contactless by going to Help > Exit App.

NOTE: You will need your pin code. Please refer to the User Manual or Quickstart Guide if you do not know your pin code.


C:\Users\J2 - Dell E6440\AppData\Local\Microsoft\Windows\INetCache\Content.Word\long press avc.png

Step 2: Once you exit the app, locate the AgeVisor Contactless icon (martini glass) in the top left hand corner.

Long press on the icon for 5 seconds and let go. This should bring up a list of options.

Select Properties at the bottom of the list.


Step 3: In Properties, select the Compatibility tab on the top right.

In Compatibility, select Change high DPI settings.


Step 4: Once you have selected Change high DPI settings we will set the DPI settings for the program.

Check the box next to: “Use this setting to fix scaling problems for this program instead of the one in Settings”

Check the box next to: “Override high DPI scaling behavior”.

Change Scaling performed by: System (Enhanced).

Click OK when done.


After making the changes, double tap the AgeVisor Contactless icon to reopen the program.

The program should now load properly without minimizing.

Updated on January 25, 2023

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