Problem: Time Zone setting is “grayed out” and cannot be changed.
Cause: The time zone is set automatically based on the device’s Windows 10 settings.
Solution: Adjust the time zone via the Windows settings.
To change the Windows 10 Time Zone setting:
- Within the AgeVisor software go to – Help – then select Exit App – Default pin code is 5678
- Tap the Start Menu
- Tap the Settings button
- Select Time & Language
- Change the Time Zone to the proper zone.
- Close the window