How To Check For Updates On IDVisor Smart/Smart Plus
Post Description: The contents of this post will instruct you how to update the IDVisor Smart app on your IDVisor...
IDVisor Smart
Mobile Android Based ID Scanner - Smart, Smart V2 and Plus
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How to connect to Wifi on the IDVisor Smart, IDVisor Smart Plus, and IDVisor Smart V2
Connecting to WiFi on IDVisor Smart, Smart Plus, and Smart V2 Although the Smart devices do not have to be... -
IDVisor Smart V1/V2/Plus/S50 will not Scan IDs
Description: Please follow through the instructions below if your IDVisor Smart V1, V2, Smart Plus, or S50 will not scan... -
How to Enable the Barcode Camera Reader on an IDVisor Smart V1/V2/Plus/S50
Description: If your IDVisor Smart V1, V2, Plus, or S50 will not scan, cannot read IDs, or will not show... -
IDVisor Smart, Smart Plus, Smart V2 Will Not Charge
If your IDVisor Smart, Smart Plus, or Smart V2 will not charge or you are experiencing charging issues with your... -
Wrong Age displayed – V1/V2/Plus/S50 – How to Set Date/Time
Description: If you’re receiving the wrong/incorrect age on every scan, please refer to the instructions below on how to set... -
How To Export Data From IDVisor Smart, IDVisor Smart Plus, and IDVisor Smart V2
Exporting Data from IDVisor Smart/Smart Plus/Smart V2 The directions provided below explains how to export data from the IDVisor Smart,... -
How to Setup Auto Deletion on an IDVisor Smart, Smart Plus, Smart V2
Setting up Auto deletion on an IDVisor Smart Device If you are required by your state and/or would like to... -
How To Connect An IDVisor Smart Device To A Mac
Description: The directions below show how to connect and access files on your IDVisor Smart V1/V2/Plus. This will be extremely... -
How To Upload Tag List On A IDVisor Smart/Smart Plus
Description: If you have list of customers that you would like to ban, make VIP, etc. You can upload a... -
How to Transfer Tag List between Smart devices
Description: The process below explains how to transfer the tag list from an old/existing IDVisor Smart V1/V2/Plus to a new... -
How To Add Valid Locations On Your IDVisor Smart, Smart V2, and Smart Plus
Adding a Valid Location on your IDVisor Smart Device Adding valid locations on your IDVisor Smart device will allow you... -
WiFi Connectivity Issues “Authentication Problem”
When experiencing issues connecting to WiFi or receiving an “Authentication Problem” error message on your IDVisor Smart or Smart Plus.... -
How to disable Amber Alerts on the IDVisor Smart V1, V2, Plus
Description: The following instructions below explains how to disable emergency alerts on your IDVisor Smart V1/V2/Plus. 1. Go to... -
Error: IDVisor Smart fails to launch
This could be an issue with a corrupted database. If this is the first time launching the software, navigate to... -
“Unsuccessful Scan” Message When Trying To Read Passport
Problem Description: When trying to use the Passport feature, the passport reader opens then immediately closes and gives you an... -
On-Screen Keyboard not showing up on IDVisor Smart/Smart Plus
Please follow the troubleshooting steps below if you do not see the on-screen keyboard appear on your IDVisor Smart or... -
Age Will Not Display Correctly On IDVisor Smart Plus
Problem Description: Age will not display correctly on the screen. Customer age is not displaying correctly after a... -
Device Not Showing Age On The Screen (Only Showing An OK Alert)
Problem Description: IDVisor Smart Plus only showing an OK alert but will not display age. IDVisor Smart... -
Tobacco Age 21 How To Adjust Age Threshold
The FDA raised the minimum age for sale of tobacco to 21 years on 12/20/2019. This post details how to adjust the age threshold on our products.
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