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IDentiFake AssureID Red X

Problem: Scanner NOT accepting Cards. Background:  When the AssureID icon is not running, the F1500 and F5000 motorized scanners will not accept or recognize a card insertion. In other words, the motors will not automatically pull the card into the

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Posted in General Support, IDentiFake

F1500 Cleaning Schedule and Process

F1500 Two Sided ID Cleaning Regularly scheduled cleaning of the scanner is recommended to ensure that the device feeds documents smoothly and delivers good quality images. The following components require cleaning according to the specified maintenance schedule:   Cleaning Schedule

Posted in General Support, IDentiFake

F1500 LED Status

The F1500 document scanner has two LED status indicators on the front left side. The top LED1 indicates the USB status (scan ready) and the bottom LED2 indicates the power status. The following table describes what each LED color/state indicates.

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Posted in IDentiFake

IDWedgeKB Android Serial Terminal Samsung Note 8

IDWedgeKB Android Serial Demo Watch IDWedgeKB work as a drivers license / ID Scanner natively connected to Android Samsung Note 3 The IDWedgeKB USB Serial driver works with Android. Here is a video showing it working with Samsung Note 3 and DroidTerm (please excuse the

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Posted in Development, IDWedge KB

IDParser Cloud SDK 1.12

Visual Studio C# client code which demonstrates web based ID parser. Down this file IDCloudParser-SDK_v1.12.exe.zip       It is a zip file, so first unzip it. You’ll have an executable which requires a pass phrase to run.  Please call 800 574 5034 for

Posted in DL Parsing Scanner, Update

IDWedgeKB Firmware Update 2.7

How to update IDWedgeKB to Firmware 2.7 Formula bug fix to inserts time/date into Excel  e.g. {CTLSHIFT :}{TAB}{CONTROL ;} Instructions Download the update file – IDWedgeKB_2.7.zip Download the IDWedgeKB User manual  – IDWedgeKB-Users-Guide-Version-1.13 v2.7 firmware.pdf Download IDWedgeKB Firmware upgrade procedure

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Posted in IDWedge KB, Update

IDWedgeKB Backup Software Update Procedure

This is procedure is a backup update process in the event an IDWedgeKB is firmware is corrupted and it’s not possible to enter the standard flash drive mode It should only be done after consulting with TokenWorks tech support.  

Posted in General Support, IDWedge KB

IDWedgeKB Firmware Update 2.6

How to update IDWedgeKB to Firmware 2.6 Alberta Update for AB Drivers Licenses issued after 5/1/2018 Instructions Download the update file IDWedgeKB_2.6.bin.zip_ Download the IDWedgeKB User manual  – IDWedgeKB-Users-Guide-Version-1.11 for firmware 2.4.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf

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Posted in IDWedge KB, Update

IDWedgeKB Firmware Update 2.51

IDWedgeKB Firmware 2.51 There was a bug in version 2.5 which looked for “2.4” instead of “2.5” in the config.txt file and when not found warned that code version in config.txt was wrong. Instructions Download the update file IDWedgeKB_2.51.bin.zip Download the

Posted in IDWedge KB, Update

IDWedgeKB Firmware Update 2.5

IDWedgeKB Firmware 2.5 Update for 2.5 – Alberta Canada PDF417 Instructions Download the update file IDWedgeKB_2.5.bin_ Download the IDWedgeKB User manual  – IDWedgeKB-Users-Guide-Version-1.11 for firmware 2.4.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf Instructions repeated from  – Upgrading-IDWedgeKB-Firmware.pdf Unzip

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Posted in IDWedge KB, Update