• M500 Cleaning Document

    The attached guide explains how to clean and maintain the IDentiFake m500 scanner. M500 cleaning document_v2 If you start seeing horizontal lines or streaks on the IDs as shown below, then its time to clean the m500 mirrors using compressed as detailed in the attached cleaning document.      …

  • What You Need to Know

    How to Get Support To use the support site, start with the product name.   Look on the product itself, on the software About screen, or search the IDScanner.us home page for the product image. Once you have the product name, type it into the search box with some keywords which…

  • How to Contact Support

    Live Chat, Support Ticket Instant Answers We try to provide answers to the most common issues on this side with a Live search that makes content discoverable in seconds, meaning you can get answers quicker than ever.  If you can’t find what you’re looking for, there are two ways to…

  • Where are Your Offices Located?

    Address: TokenWorks Inc. 1 Stone Place, Suite 303 Bronxville, NY 10708 Call Us: Phone: 914-704-3100 or 800-574-5034 Fax: 914-704-3100 or 800-574-5034 Shop With Us:

  • Privacy Policy

    Privacy Policy TokenWorks has always been committed to maintaining the accuracy, confidentiality, and security of our customers’ personal and corporate information. We have established Privacy Principles to govern our use of sensitive information, described below. TokenWorks does not sell, share or distribute Customer Information to any third party organization. TokenWorks…

  • Who are We?

    About TokenWorks, Inc. Here at TokenWorks, we design, manufacture and support a wide range of advanced and industry-leading ID Scanning and Data Entry Automation systems, all of which can be purchased on our website at IDScanner.com.  The founders of TokenWorks have been developing token and smart card-based technologies since 1992….

  • Knowledge Base WordPress Plugin

    What is Heroic Knowledge Base? The Heroic Knowledge Base is the Knowledge Base plugin for WordPress. It is perfect for providing customers with answers to common queries, or as general database of resources for visitors. This plugin has been designed and developed by HeroThemes, the premier WordPress knowledge base specialists,…