MAC OS versions compatible with PalmDesktop Z22

The Palm Desktop software, which is used to sync with MAC computers, works with version 10.1.2 up to 10.5 (leopard).  In version 10.6 (snow leopard), Apple dropped support for the Palm sync software. which continues support for syncing on later

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Posted in Documentation, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Manufacturing, Update

Alternate Soft Reset For Palm Z22

Recently a customer had an issue with their IDVisor Z22 Mobile. The Palm would start up, but then freeze at the grey Palm logo screen. After trying a soft reset over the phone (hold green powerbutton until grey logo comes

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Posted in IDVisor Countertop, IDVisor Mobile, Setup, Troubleshooting