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Memopad2CSV version 1.6 for 32bit and 64 bit PC

MemoPad2CSV software exports drivers license scans from Palm Desktop to Excel CSV compatible file Version 1.6 of Memopad2CSV has been designed to run on both 32 bit or 64 bit Operating systems and includes the Microsoft Access Database Engine as

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Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Update

Installing Palm Desktop 6.2 on Windows 10

These Instructions are for the x32 and x64 bit Installation of Palm Desktop on Windows 10: ___ First Download PalmDesktopWin62 (here) Note: This installation file is also on the Cardvisor Disk Included with the Z22 Scanners. ___Launch  PalmDesktopWin62.exe from the

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Posted in Documentation, General Support, IDVisor Countertop, IDVisor Mobile

Video: How to Transfer Memos from Palm Desktop to Excel on a MAC

Note: The process detailed in this video is also explained in the IDVisor Software User Manual   –  See page page 39 of the manual – Method 2. Exporting data from a Mac or PC Palm Desktop  The MAC version of this process

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Posted in General Support

Video: Exporting Memos From Palm Desktop to Excel on a MAC

Below is a video showing how to transfer the memos from the Palm Desktop to Excel on a MAC and then delete the data from Palm Desktop and ID Scanner. Exporting Memos From Palm Desktop to Excel on a MAC

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Posted in General Support

Active Sync – Mobile Center Troubleshooting

First Determine version of the Windows operating system running – do the following: Click on the Start button Move cursor to “My Computer” icon and right click; a menu will pop up From pop up menu, select Properties An About

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Posted in General Support, Troubleshooting

System Requirements

Windows Requirements PC Running Windows XP or 98/2000/ME, NT 4.0, Vista, Win 7, Win 8 One available USB port if used with Palm USB Universal Cradle or PalmConnect USB Kit or one open serial port if used with Palm Serial

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Posted in General Support, Setup

Windows XP – Advanced HotSync Troubleshooting

Windows XP – Advanced HotSync Troubleshooting Article ID: 28618 from Palm Knowledge Base – this is copied for your convenience – find the original article here. Windows XP presents unique situations for many applications, including the synchronization software for our

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Posted in General Support, Troubleshooting

Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

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Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting, Update

HotSync Troubleshooting for PCs

This page is for PC/Windows users who are having issues with a HotSync. Assuming the Palm Desktop has installed OK, below are some simple steps that we ask customers to try. Turn on your PC Speakers. The PC will make

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Posted in General Support, Troubleshooting

HotSync Troubleshooting for Macs

This page is for Mac users who are having issues with a hotsync.   Make sure your OS is compatible with Palm Desktop Z22 For additional support, we suggest the following: Google “Palm Desktop Mac” Visit Palm Desktop Support

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Posted in General Support, Troubleshooting