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IDVisor Smart V2 Cannot Update

If your IDVisor Smart V2 cannot complete an update or nothing happens when pressing “Install”.  Follow the directions below to complete the update.         Problem: “Nothing” happens when clicking on Install.            

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Posted in General Support, IDVisor Smart, Troubleshooting

How to fix a broken update on AgeVisor Touch, AgeVisor, IDWedgePro, IDVisor Sentry

Problems with automatic software updates If your Tokenworks application (AgeVisor, AgeVisorTouch, IDWedgePro, IDVisor Sentry) fails to update properly and has any of the below issues: Appears to be stuck Broken Shows a black screen window that opens for a short

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Posted in AgeVisor, AgeVisor Touch, General Support, IDVisor Sentry, IDWedge Pro, Troubleshooting