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IDVisor Z22 MSR Software Update – 4.7 Standard and Credit Card

IDVisor Z22 MSR Software With and Without Credit Card- Version 4.7 This software gives the user the ability to delete data that is 0, 1 or 7 days old OR keep last 9000 scans.  An optional version adds the ability

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Posted in IDVisor Magnetic Stripe Reader (MSR), Update

Troubleshooting IDVisor Z22 MSR

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. Problem Possible Problem Possible Solution “Palm does not power up

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Posted in General Support, IDVisor Magnetic Stripe Reader (MSR), Troubleshooting

Power Supply – IDVisor Z22 Mobile or IDVisor Z22 MSR

If you’ve lost your IDVisor Z22 power supply, here is one which we recommend available on Amazon for less than $6.00 You’ll need one that is 12 Volts DC (Direct Current), center positive (this means the inside part of the

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Posted in IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting

How to Soft Reset IDVisor Z22 Mobile, MSR or CounterTop

Whenever the scanner seems to be misbehaving, try a soft reset. This will NOT delete the saved data in the scanner. It just resets the OS. Note, if you do NOT see the orange Palm Logo using the plastic stylus

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Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Troubleshooting