Archives

IDVisorPro 1.4.7.0 Update

The documentation provided below will show you how to upgrade your IDVisor software to the latest version.  Currently the latest version for the IDVisor Pro  is v1.4.7.0.  Click on the download link below for a copy of the software.  It

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Posted in General Support, IDVisor Pro, Update

IDVisor Z22 MSR Software Update – 4.7 Standard and Credit Card

IDVisor Z22 MSR Software With and Without Credit Card- Version 4.7 This software gives the user the ability to delete data that is 0, 1 or 7 days old OR keep last 9000 scans.  An optional version adds the ability

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Posted in IDVisor Magnetic Stripe Reader (MSR), Update

IDVisor Z22 Software Update – 4.72 Credit Card and Procedure

IDVisor Z22 Software Credit Card- Version 4.72 This software adds the ability to scan and save credit card data.  We normally do not ship this version with the scanners because most clients have no need to capture credit card data.  

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Posted in IDVisor Countertop, IDVisor Mobile, Update

IDVisor Z22 Mobile/Countertop Software Updates

IDVisor Z22 Mobile/Countertop Software Updates (Bar Code & Mag Stripe) Date – Comment Standard Version Standard with VIP/Banned Ver. III Standard VIP/Banned & AntiPass Back Ver. IV Delete scan data that is 0, 1 or 7 days old or save

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Posted in General Support, IDVisor Countertop, IDVisor Mobile, Update

Troubleshooting IDVisor Deluxe (or CardVisor I, II, III, IV)

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. Problem Possible Problem Possible Solution Unit does not power up

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Posted in General Support, Troubleshooting

Troubleshooting IDVisor Z22 MSR

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. Problem Possible Problem Possible Solution “Palm does not power up

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Posted in General Support, IDVisor Magnetic Stripe Reader (MSR), Troubleshooting

Video: How to Set Date & Time on Computer (IDVisor Z22 Mobile & Countertop)

 

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Posted in General Support, Setup

Video: IDVisor Demo – Setup, Operation, Durability

 

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Posted in General Support, IDVisor Mobile, Setup

Video: Soft Reset Procedure (IDVisor Z22 Mobile & CounterTop) and Charging Battery (IDVisor Z22 Mobile)

 

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Posted in General Support, Troubleshooting

ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

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Posted in General Support, IDVisor Touch, Setup, Troubleshooting, Update