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Installing Palm Desktop 6.2 on Windows 10

These Instructions are for the x32 and x64 bit Installation of Palm Desktop on Windows 10: ___ First Download PalmDesktopWin62 (here) Note: This installation file is also on the Cardvisor Disk Included with the Z22 Scanners. ___Launch  PalmDesktopWin62.exe from the

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Posted in Documentation, General Support, IDVisor Countertop, IDVisor Mobile

Windows XP – Advanced HotSync Troubleshooting

Windows XP – Advanced HotSync Troubleshooting Article ID: 28618 from Palm Knowledge Base – this is copied for your convenience – find the original article here. Windows XP presents unique situations for many applications, including the synchronization software for our

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Posted in General Support, Troubleshooting

HotSync Troubleshooting for PCs

This page is for PC/Windows users who are having issues with a HotSync. Assuming the Palm Desktop has installed OK, below are some simple steps that we ask customers to try. Turn on your PC Speakers. The PC will make

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Posted in General Support, Troubleshooting

HotSync Troubleshooting for Macs

This page is for Mac users who are having issues with a hotsync.   Make sure your OS is compatible with Palm Desktop Z22 For additional support, we suggest the following: Google “Palm Desktop Mac” Visit Palm Desktop Support

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Posted in General Support, Troubleshooting

IDVisor Mobile Product Reference

Send Memopad How to Send MemoPad Data to TokenWorks 1. Install the Palm Desktop application on your PC. a. The Palm Desktop application is on the Handspring CD (green CD for Handspring, Orange CD for Palm). b. Follow the directions

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Posted in General Support, IDVisor 310, Setup

How To Install Palm Desktop on Using Windows XP Mode on Windows 7 64 bit PC

How to Hotsync Using Windows XP Mode Above is a word doc that describes how to install Palm Desktop using Windows XP mode on a Windows 7 64-bit PC. Note: As of the release of the 64 bit drive, we

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Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile

Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

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Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Update