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IDVisor Z22 Software Update – 4.73 Credit Card and Standard Version

IDVisor Z22 Software Update Standard & Credit Card- Version 4.73 This software adds the ability to scan and save credit card data.  We normally do not ship this version with the scanners because most clients have no need to capture

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Posted in IDVisor Countertop, IDVisor Mobile, Update

IDVisor Z22 Mobile/Countertop Software Updates

IDVisor Z22 Mobile/Countertop Software Updates (Bar Code & Mag Stripe) Date – Comment Standard Version Standard with VIP/Banned Ver. III Standard VIP/Banned & AntiPass Back Ver. IV Delete scan data that is 0, 1 or 7 days old or save

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Posted in General Support, IDVisor Countertop, IDVisor Mobile, Update

Troubleshooting Z22 Countertop

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. Problem Possible Problem Possible Solution “Palm does not power up,

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Posted in General Support, IDVisor Countertop, Troubleshooting

Video: How to Set Date & Time on Computer (IDVisor Z22 Mobile & Countertop)

 

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Posted in General Support, Setup

Video: Soft Reset Procedure (IDVisor Z22 Mobile & CounterTop) and Charging Battery (IDVisor Z22 Mobile)

 

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Posted in General Support, Troubleshooting

Sales Literature

IDVisor Z22 Mobile Brochure IDVisor Z22 CounterTop Brochure

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Posted in General Support, IDVisor Countertop, IDVisor Mobile

How to Soft Reset IDVisor Z22 Mobile, MSR or CounterTop

Whenever the scanner seems to be misbehaving, try a soft reset. This will NOT delete the saved data in the scanner. It just resets the OS. Note, if you do NOT see the orange Palm Logo using the plastic stylus

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Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Troubleshooting