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IDVisor Z22 MSR Software Update – 4.7 Standard and Credit Card

IDVisor Z22 MSR Software With and Without Credit Card- Version 4.7 This software gives the user the ability to delete data that is 0, 1 or 7 days old OR keep last 9000 scans.  An optional version adds the ability

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Posted in IDVisor Magnetic Stripe Reader (MSR), Update

IDVisor Z22 Software Update – 4.72 Credit Card and Procedure

IDVisor Z22 Software Credit Card- Version 4.72 This software adds the ability to scan and save credit card data.  We normally do not ship this version with the scanners because most clients have no need to capture credit card data.  

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Posted in IDVisor Countertop, IDVisor Mobile, Update

CardVisor II, III, and IV Updates

***DO NOT INSTALL THIS CODE INTO Z22 PRODUCTS*** THIS SECTION IS FOR PREVIOUS GENERATION PRODUCTS  CardVisor II Updates Click here for a free version of WinZip and compatible free unzip program (required to extract .prc files). Version – Date –

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Posted in General Support, Update

CardVisor Software Updates

To update the CardVisor software in the CardTool reader, please perform the following; 1.) Identify CardVisor Version First identify what version is installed by selecting the ‘About CardVisor’ menu icon from the ‘Options’ Menu while using the Magnetic Stripe application

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Posted in General Support, Update

Troubleshooting CardVisor I, II, III, IV – BC Edge

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. If just learning about the product, see the CardVisor Quick Start

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Posted in General Support, Troubleshooting

Troubleshooting CardVisor I, II, III, IV – BC Pro

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. If just learning about the product, see the CardVisor Quick Start

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Posted in General Support, Troubleshooting

Troubleshooting CardVisor I, II, III, IV – BC

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. Problem Possible Problem Possible Solution Unit does not power up

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Posted in General Support, Troubleshooting

Troubleshooting IDVisor Deluxe (or CardVisor I, II, III, IV)

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. Problem Possible Problem Possible Solution Unit does not power up

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Posted in General Support, Troubleshooting

Record Format

Extracted Data from Driver’s License The driver’s license data is parsed and stored in MemoPad application (built-in Palm OS application) under the CardVisor category. Shown below on the left is a list of parsed transactions on the main MemoPad screen.

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Posted in General Support

IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

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Posted in IDVisor Countertop, IDVisor Mobile, Update