Archives

How to make AgeVisor POS load at Startup

How to load AgeVisor at Startup. The AgeVisor POS software does not include a feature to load the program when a PC or POS system boots up. This means when restarting, or powering on a machine the software will not

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Posted in AgeVisor, General Support, Troubleshooting

AgeVisor POS 2.0.0.6 Installer and Updater

Changes in ver 2.0.0.6 include a Grandfathered feature, accessed via the age threshold screen: The Grandfather clause feature makes it so that the customer can have the age alerts work properly if the state raises the age limit for an

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Posted in AgeVisor, Update

How to Export on an AgeVisor Touch/AgeVisor POS

Exporting Data on an AgeVisor Touch and AgeVisor POS The directions below explain how to export customer data from your AgeVisor Touch and AgeVisor software. The customer data will be exported as a csv file, which can be viewed in

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Posted in AgeVisor, AgeVisor Touch, General Support

AgeVisor POS 2.0.0.5 Installer and Updater

Version 2.0.0.5 has added support for multiple users and supports an external USB relay device.   Below are two different download links.  Please read the directions and chose the most appropriate. The Installer download is for NEW installation or clients

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Posted in AgeVisor, Setup, Update

Error: “Scanner Problem, Check FM420 Connection status”

If the AgeVisor Touch is not scanning properly, please first follow the instructions in the following link: Problem: AgeVisor Touch beeps, but does not display data If you received an error, while following the steps above, stating : “Scanner Problem,

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Posted in AgeVisor Touch

AgeVisor POS 2.0.0.4 Installer and Updater

Version 2.0.0.4 has added support for the F406 presentation barcode scanner   Below are two different download links.  Please read the directions and chose the most appropriate. The Installer download is for NEW installation or clients who want to ERASE

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Posted in AgeVisor, Update

Problem: Unable To Change Time Zone on AgeVisor

Problem: Time Zone setting is “grayed out” and cannot be changed. . Cause: The time zone is set automatically based on the device’s Windows 10 settings. Solution: Adjust the time zone via the Windows settings. To change the Windows 10 Time Zone

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Posted in AgeVisor, AgeVisor Touch, General Support, Troubleshooting

AgeVisor POS 2.3 Installer and Updater

Version 2.3 has Added an Export Compliance Report button to View Scan Data form, made the Hide button wider and added a test for upgraded license owners to prompt users to connect to server if not connected for more than

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Posted in AgeVisor, Update

AgeVisor POS 2.2 Installer and Updater

AgeVisor POS 2.2 has changed the main form property to be always on top. Below are two different download links.  Please read the directions and chose the most appropriate. The Installer download is for NEW installation or clients who want

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Posted in AgeVisor, Update

AgeVisor POS 2.1 Installer and Updater

AgeVisor POS 2.1 has added a new limited data collection feature, and a new programming for the m420 to improve performance. Below are two different download links.  Please read the directions and chose the most appropriate. The Installer download is

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Posted in AgeVisor, Update