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How to delete all data on IDVisor M310 / M310s

This method will clear all data saved in your scanners database. Step 1: Power on the scanner and plug the mini usb cable into the scanner. When the Windows Mobile(or Active Sync  for Windows XP) dialog  appears, select Connect without

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Posted in IDVisor 310, IDVisor 310S, IDVisor Touch, Troubleshooting

How to connect the IDVisor M310 / M310S to a computer.

How to connect the IDVisor M310 / M310S to a PC computer Note: This does not work with MAC OS – only Windows Windows XP – Using Microsoft ActiveSync: When connecting the IDVisor M310 / M310S to your computer using

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Posted in Documentation, General Support, IDVisor 310, IDVisor 310S

Active Sync – Mobile Center Troubleshooting

First Determine version of the Windows operating system running – do the following: Click on the Start button Move cursor to “My Computer” icon and right click; a menu will pop up From pop up menu, select Properties An About

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Posted in General Support, Troubleshooting

Active Sync – Mobile Device Center – M310 USB Driver

The M310 is a Windows CE device and requires either Active Sync for pre Vista or Mobile device  Center for Vista / Win 7 / 8 Most Win7 machines have Mobile device Center built in. If not, see http://support.microsoft.com/kb/931937 If

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Posted in IDVisor 310, Update