IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Countertop, Setup

IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Mobile, Setup

IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

Posted in IDWedge, IDWedge M250, IDWedge M260, Update Tagged with: , ,

ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

Posted in General Support, IDVisor Touch, Setup, Troubleshooting, Update Tagged with: , , , , , , ,

Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting, Update Tagged with: , , , , ,

IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

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IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

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How to Set the Clock on the IDVisor Touch (Old and New Software)

If the clock on the IDVisor Touch ID Scanner is not set, then the scanner will prompt you to set the date and time before it will allow you to use the age verification software. This is done because the

Posted in IDVisor Touch, Setup Tagged with: , ,

Sample PDF417 2D barcodes

Sample 2D Barcodes Sample barcodes

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Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Update Tagged with: , , , , , , , ,

Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

Posted in IDVisor Countertop, IDVisor Mobile, Update Tagged with: , , , , , , ,

IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

Posted in IDVisor Countertop, IDVisor Mobile, Update Tagged with: , ,

Protected: IDParser Server SDK 3.3

There is no excerpt because this is a protected post.

Posted in DL Parsing Scanner

IDVisorSentry Installer 2.0.0.6

The IDVisorSentry Desktop application is available for download at the link below: IDVisorSentry-Installer-2.0.0.6.zip Once you have downloaded the file to a folder on your PC, extract the IDVisorSentry Installer 2.0.0.x.exe and run the installer. you will see a driver installer

Posted in IDVisorSentry, Update

AgeVisorTouch – Controlling Windows 10 Update

AgeVisorTouch V. 1.0.1.8 has a new feature that let’s you control when/if Windows 10 will update. Windows 10 will automatically update the OS at the worst possible times – like in the middle of a busy work day – so

Posted in AgeVisor Touch, General Support, Setup, Update

IDVisorSentry Installer 2.0.0.5

The IDVisorSentry Desktop application is available for download at the link below: IDVisorSentry-Installer-2.0.0.5.zip Once you have downloaded the file to a folder on your PC, extract the IDVisorSentry Installer 2.0.0.x.exe and run the installer. you will see a driver installer

Posted in IDVisorSentry, Update Tagged with:

IDWedgeKB Firmware Update 2.9

How to update IDWedgeKB to Firmware 2.9.1 this version fixes a bug that was filtering dash character ( – ) from the output Download the update file – IDWedgeKB_2.9.1.zip Download the IDWedgeKB User manual (V2.9 firmware) – IDWedgeKB-Users-Guide-Version-1.15.pdf Download IDWedgeKB

Posted in IDWedge KB, Update Tagged with:

Connecting to WiFi on IDVisor Smart and Smart Plus

Follow the steps below in order to connect your IDVisor Smart or Smart Plus to WiFi.   Select Setup.                 Select Wifi.                 Select your WiFi

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WiFi Connectivity Issues “Authentication Problem”

When experiencing issues connecting to WiFi or receiving an “Authentication Problem” error message on your IDVisor Smart or Smart Plus. Please try the following troubleshooting steps below. Note: Before beginning any troubleshooting steps please try to log on to idscanner.us

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AgeVisor Touch Does Not Power Up

Follow the troubleshooting steps provided below when you are having trouble powering on your AgeVisor Touch. Note: Before beginning troubleshooting steps please determine if your AgeVisor Touch is using a 12V or 5V power supply by viewing the images below.

Posted in AgeVisor Touch, General Support, Troubleshooting Tagged with: , , , , , , ,

Problem Charging IDVisor Smart or Smart Plus

Please follow the provided troubleshooting steps when experiencing problems charging your IDVisor Smart or Smart Plus With Micro USB Cable If having issues charging with the micro usb cable provided with your Smart or Smart Plus: 1. Ensure the cable

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How to Install IdentiFake

Download and Run the IDVisor Sentry + IdentiFake Installer Follow the Instructions Below   Once Activated you need to shutdown the service, then restart the service. Start IDVisor Sentry Default Pin Code is 5678 Now Navigate back to the home

Posted in General Support