IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Countertop, Setup

IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Mobile, Setup

IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

Posted in IDWedge, IDWedge M250, IDWedge M260, Update Tagged with: , ,

ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

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Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting, Update Tagged with: , , , , ,

IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

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IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

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How to Set the Clock on the IDVisor Touch (Old and New Software)

If the clock on the IDVisor Touch ID Scanner is not set, then the scanner will prompt you to set the date and time before it will allow you to use the age verification software. This is done because the

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Sample PDF417 2D barcodes

Sample 2D Barcodes Sample barcodes

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Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Update Tagged with: , , , , , , , ,

Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

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IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

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IDWedgeKB Backup Software Update Procedure

This is procedure is a backup update process in the event an IDWedgeKB is firmware is corrupted and it’s not possible to enter the standard flash drive mode It should only be done after consulting with TokenWorks tech support.  

Posted in General Support, IDWedge KB

IDWedgeKB Firmware Update 2.6

How to update IDWedgeKB to Firmware 2.6 Alberta Update for AB Drivers Licenses issued after 5/1/2018 Instructions Download the update file IDWedgeKB_2.6.bin.zip_ Download the IDWedgeKB User manual  – IDWedgeKB-Users-Guide-Version-1.11 for firmware 2.4.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf

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IDVisorSentry Installer 2.0.0.0

The IDVisorSentry Desktop application is available for download at the link below: IDVisorSentry-Installer-2.0.0.0.zip Once you have downloaded the file to a folder on your PC, extract the IDVisorSentry Installer 2.0.0.x.exe and run the installer. you will see a driver installer

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Error: IDVisor Smart fails to launch

This could be an issue with a corrupted database. If this is the first time launching the software, navigate to the File Manager app and then go to the Phone Storage (Or Internal shared storage) -> Documents -> IDVisor Smart

Posted in IDVisor Smart

IDWedgeKB Firmware Update 2.51

IDWedgeKB Firmware 2.51 There was a bug in version 2.5 which looked for “2.4” instead of “2.5” in the config.txt file and when not found warned that code version in config.txt was wrong. Instructions Download the update file IDWedgeKB_2.51.bin.zip Download the

Posted in IDWedge KB, Update

IDVisorSentry Installer 1.0.0.9

The IDVisorSentry Desktop application is available for download at the link below: IDVisorSentry-Installer-1.0.0.9.zip Once you have downloaded the file to a folder on your PC, extract the IDVisorSentry Installer 1.0.0.x.exe and run the installer. you will see a driver installer

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IDWedge Pro: How to create formulas

How to Create a Formula in IDWedgePro Follow these steps to create a simple address formula, used to fill in and address in an Excel spread sheet. Launch the formula page from IDWedgePro by clicking on Settings->Formula Create an excel

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IDWedge Pro: Backing Up and Restoring Formulas

How to Backup/Restore Formulas for IDWedgePro This post will guide you on how to backup/restore your formulas you created in the IDWedge Pro program. It also guides M280 users on how to backup their Scanned Images.   Step 1: From

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IDWedge Pro Installation and Setup Guide for M260/M280/POS HID Barcode Scanner

IDWEDGE PRO INSTALLATION GUIDE This guide provides instructions on how to install and setup your IDWedge Pro Software Step 1: Download and extract the latest IDWedgePro Installer from: https://www.idscanner.us/software-updates/idwedge-pro-updates/ NOTE: For existing users re-installing software or moving to a new

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Activation Error: The request failed with the error message Authentication Required

If you are receiving the following error message when trying to activate our software (IDWedge Pro, AgeVisor, IDVisor Sentry, IDVisor Sync) it may be caused by a firewall or security feature on your PC. To bypass this error message you

Posted in AgeVisor, IDVisorSentry, IDVisorSyncConsole, IDWedge Pro, Setup, Troubleshooting