IDWedgeKB Firmware Update – Notification Email List

  Thank you for Signing Up IDWedgeKB Firmware Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

Posted in IDWedge KB, Update

IDWedgeBT Firmware Update – Notification Email List

  Thank you for Signing Up IDWedgeBT Firmware Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

Posted in IDWedge BT, Update

AgeVisor Software Update – Notification Email List

  Thank you for Signing Up AgeVisor Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

Posted in AgeVisor, Update

IDWedgePro Software Update – Notification Email List

  Thank you for Signing Up IDWedgePro Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

Posted in IDWedge Pro, Update

IDVisor Sentry Software Update – Notification Email List

  Thank you for Signing Up IDVisor Sentry Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2

Posted in IDVisor Sentry, Update

IDVisor Smart & Smart Plus Software Update – Notification Email List

  Thank you for Signing Up IDVisor Smart & Smart Plus Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company

Posted in IDVisor Smart, Update

IDentiFake & IDentiFake Plus Software Update – Notification Email List

  Thank you for Signing Up IDentiFake & IDentiFake Plus Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name 

Posted in IDentiFake, Update

AgeVisor Touch Software Update – Notification Email List

  Thank you for Signing Up AgeVisor Touch Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2

Posted in AgeVisor Touch, Update

IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Countertop, Setup

IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Mobile, Setup

IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

Posted in IDWedge, IDWedge M250, IDWedge M260, Update Tagged with: , ,

ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

Posted in General Support, IDVisor Touch, Setup, Troubleshooting, Update Tagged with: , , , , , , ,

Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting, Update Tagged with: , , , , ,

IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

Posted in IDWedge Tagged with: , ,

IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

Posted in IDVisor Countertop, IDVisor Mobile, Update Tagged with: , , , ,

How to Set the Clock on the IDVisor Touch (Old and New Software)

If the clock on the IDVisor Touch ID Scanner is not set, then the scanner will prompt you to set the date and time before it will allow you to use the age verification software. This is done because the

Posted in IDVisor Touch, Setup Tagged with: , ,

Sample PDF417 2D barcodes

Sample 2D Barcodes Sample barcodes

Posted in General Support Tagged with: , , , ,

Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Update Tagged with: , , , , , , , ,

Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

Posted in IDVisor Countertop, IDVisor Mobile, Update Tagged with: , , , , , , ,

IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

Posted in IDVisor Countertop, IDVisor Mobile, Update Tagged with: , ,

How To Access IDWedgeKB Flash Drive Mode On Mac

Accessing Flash Drive Mode on an IDWedgeKB using a Mac The IDWedgeKB is compatible with a Mac OS as a scanner. However, the Flash Drive mode of the IDWedgeKB is only accessible using a Windows OS. Being able to access

Posted in General Support, IDWedge KB Tagged with: , , ,

Accessory: Holster Options for IDVisor Smart (V1, V2, and Plus)

Holsters for ID Scanners As a bouncer, security guard, or waiter moving around a venue you need to have your hands free in order to perform various tasks. But at the same time, you’re also looking to keep your ID

Posted in IDVisor Smart

“Unsuccessful Scan” Message When Trying To Read Passport

Problem Description: When trying to use the Passport feature, the passport reader opens then immediately closes and gives you an error message saying “Unsuccessful Scan”.           “Unsuccessful Scan” error message when pressing the “Passport” button.  

Posted in General Support, IDVisor Smart, Troubleshooting Tagged with: , , , ,

How to fix Invalid Release ID message box

If a customer reports that a TokenWorks application is posting an Invalid Release ID, as seen below: The entire message might be one of the following: Invalid server Release ID or Invalid Client Release ID This message box is generated

Posted in AgeVisor, Troubleshooting

IDWedgeKB Demo Web page

Normally, almost any web page will work with IDWedgeKB, but, it would require that the cursor be located on the first field to be filled.  The IDWedgeKB demo page uses Javascript to capture the keystroke data, without requiring the cursor

Posted in Development, Documentation, IDWedge KB

Date and Time Does Not Change In AgeVisor Touch Application

Problem: The Date and/or Time is showing incorrectly on your AgeVisor Touch, but the updated Date and/or Time will not save or the time stays incorrect after changing to correct time. Example: Incorrect time shown. The correct time is 11:03

Posted in AgeVisor Touch, General Support, Troubleshooting Tagged with: , ,

IDVisor Smart V2 Will Not Connect To Computer

If your IDVisor Smart V2 is having the following connection issues when connected to your computer: Red LED is on but device does not appear on computer. Device does not show “internal storage device” when connected.       Red

Posted in General Support, IDVisor Smart, Troubleshooting Tagged with: , , ,

IDVisor Smart V2 Cannot Update

If your IDVisor Smart V2 cannot complete an update or nothing happens when pressing “Install”.  Follow the directions below to complete the update.         Problem: “Nothing” happens when clicking on Install.            

Posted in General Support, IDVisor Smart, Troubleshooting Tagged with: , ,

IDWedgeKB Firmware Update 3.2

How to update IDWedgeKB to Firmware 3.1   Download the update file –IDWedgeKB_3.2.zip Download the IDWedgeKB User manual (V3.2 firmware) –IDWedgeKB-Users-Guide-Version-1.18.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf Instructions repeated from  – Upgrading-IDWedgeKB-Firmware.pdf Unzip the update file

Posted in IDWedge KB, Update Tagged with: ,

IDWedge Pro Installer 1.0.3.4

This is the full version of the IDWedge Pro software. You can use it in demo-mode without an activation code for 30 days/30 executions. Please contact us for an activation code.  Do not update your code with this Installer, because

Posted in IDWedge Pro, Update Tagged with: