IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Countertop, Setup

IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

Posted in Documentation, General Support, IDVisor Mobile, Setup

IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

Posted in IDWedge, IDWedge M250, IDWedge M260, Update Tagged with: , ,

ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

Posted in General Support, IDVisor Touch, Setup, Troubleshooting, Update Tagged with: , , , , , , ,

Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting, Update Tagged with: , , , , ,

IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

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IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

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How to Set the Clock on the IDVisor Touch (Old and New Software)

If the clock on the IDVisor Touch ID Scanner is not set, then the scanner will prompt you to set the date and time before it will allow you to use the age verification software. This is done because the

Posted in IDVisor Touch, Setup Tagged with: , ,

Sample PDF417 2D barcodes

Sample 2D Barcodes Sample barcodes

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Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

Posted in IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Update Tagged with: , , , , , , , ,

Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

Posted in IDVisor Countertop, IDVisor Mobile, Update Tagged with: , , , , , , ,

IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

Posted in IDVisor Countertop, IDVisor Mobile, Update Tagged with: , ,

IDWedgeBT HID Bluetooth Keyboard Application Updater 3.6

The IDWedgeBT Application Updater requires a special programming cable and a PC with a serial port, or a USB->Serial adapter.   The application has on screen instructions on how to perform the update. The quick guide contains screen shots of the

Posted in IDWedge BT, Update Tagged with:

IDWedgeBT SPP Application Updater 3.1

The IDWedgeBT Application Updater requires a special programming cable, and a PC with a serial port, or a USB->Serial adapter.   The application has on screen instructions on how to perform the update. The quick guide contains screen shots of the

Posted in IDWedge BT, Update Tagged with:

IDWedgeKB Firmware Update 3.1

How to update IDWedgeKB to Firmware 3.1   Download the update file –IDWedgeKB_3.1zip Download the IDWedgeKB User manual (V3.1 firmware) – IDWedgeKB-Users-Guide-Version-1.17.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf nstructions repeated from  – Upgrading-IDWedgeKB-Firmware.pdf Unzip the update

Posted in IDWedge KB, Update Tagged with:

IDWedgeBT Keyboard Application Updater 2.6

The IDWedgeBT Keyboard Application Updater requires a special programming cable.  The application has on screen instructions on how to perform the update. The quick guide contains screen shots of the procedure. IDWedgeBT-Application-Upgrade-Quick-Guide-Rev-2.0 Download the archive below and extract/unzip to a

Posted in IDWedge BT, Update Tagged with: ,

Instructions on how to make Tokenworks software load at PC startup

Post Description: Explains how to load Tokenworks software such as AgeVisor, IDWedge Pro, and Sentry at startup. For this guide AgeVisor will be used as an example. Note: For PCs with more than one profile, this operation should be done as

Posted in AgeVisor, General Support, IDWedge Pro, Setup, Troubleshooting Tagged with: , , , , , , ,

Protected: IDParser Cloud SDK 3.0

There is no excerpt because this is a protected post.

Posted in DL Parsing Scanner, Update Tagged with: ,

IDWedgeKB Firmware Update 3.0

How to update IDWedgeKB to Firmware 3.0 Download the update file – IDWedgeKB_3.0.zip Download the IDWedgeKB User manual (V3.0 firmware) –IDWedgeKB-Users-Guide-Version-1.16.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf Instructions repeated from  – Upgrading-IDWedgeKB-Firmware.pdf Unzip the update file

Posted in IDWedge KB, Update Tagged with:

Protected: Protected: Protected: IDParser Server SDK 3.7

The IDParser Server SDK version 3.7 is the node locked parser designed to work on a server: Download link: ServerParser-NodeLock-SDK-3.7.zip You will need an Activation code to use this product. Download the archive and unizip it to your PC. In

Posted in DL Parsing Scanner, Update Tagged with: ,

How To Create A Manual Entry

Post Description: This post provides instructions on how to create a Manual Entry on an IDVisor Smart or IDVisor Smart Plus. Step 1           Open the ID Scanner option in the IDVisor Smart app and select

Posted in General Support, IDVisor Smart, Troubleshooting Tagged with: , , , , , ,

Device Not Reading Age On The Screen (Only Showing An OK Alert)

Problem Description: IDVisor Smart Plus only showing an OK alert but will not display age.       IDVisor Smart Plus only showing scan results but will not display the age. This is due to the display size being set

Posted in General Support, IDVisor Smart, Troubleshooting Tagged with: , , ,