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How to fix Invalid Release ID message box

If a customer reports that a TokenWorks application is posting an Invalid Release ID, as seen below: The entire message might be one of the following: Invalid server Release ID or Invalid Client Release ID This message box is generated

Posted in AgeVisor, Troubleshooting

IDWedgeKB Demo Web page

Normally, almost any web page will work with IDWedgeKB, but, it would require that the cursor be located on the first field to be filled.  The IDWedgeKB demo page uses Javascript to capture the keystroke data, without requiring the cursor

Posted in Development, Documentation, IDWedge KB

IDWedgeKB Firmware Update 3.2

How to update IDWedgeKB to Firmware 3.1   Download the update file –IDWedgeKB_3.2.zip Download the IDWedgeKB User manual (V3.2 firmware) –IDWedgeKB-Users-Guide-Version-1.18.pdf Download IDWedgeKB Firmware upgrade procedure (same as shown below)  Upgrading-IDWedgeKB-Firmware.pdf Instructions repeated from  – Upgrading-IDWedgeKB-Firmware.pdf Unzip the update file

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Posted in IDWedge KB, Update

IDWedge Pro Installer 1.0.3.4

This is the full version of the IDWedge Pro software. You can use it in demo-mode without an activation code for 30 days/30 executions. Please contact us for an activation code.  Do not update your code with this Installer, because

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Posted in IDWedge Pro, Update

IDParser Server Key Utilities

The Server version of IDParser DLLs uses a Key system to control the licensing of the product. Download this archive for the key utilities and the users manual on how to use them: ServerParser-Key-Utility.zip Note: There is one utility called:

Posted in DL Parsing Scanner, Troubleshooting

IDWedgePro Unresponsive In System Tray

The IDWedgePro app is designed to run in the background with minimal user actions, once the formulas have been entered.  When IDWedgePro is running in the background, there will be an icon in the tray with a menu that can

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Posted in General Support, IDWedge Pro, Troubleshooting

IDVisorSentry Updater troubleshooter

The IDVisorSentry Updater may sometimes not run properly.  This post will help you troubleshoot the problem and resolve the issue. You can use this procedure to re-run the updater, after it has successfully been downloaded, using the in-app feature: Help->Updates.

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Posted in General Support, IDVisor Sentry, Troubleshooting, Update

IDParser M280 SDK 3.8.1

Windows IDParser m280 drivers License parsing SDK for m280 ID Scanner with Image Capture Download the this file and unzip to your PC:IDParser-M280-SDK-3.8.1.zip You’ll have an executable which requires a pass phrase to run. Please call 800 574 5034 for

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Posted in DL Parsing Scanner, Update

IDWedge Pro Installer 1.0.3.2

This is the full version of the IDWedge Pro software. You can use it in demo-mode without an activation code for 30 days/30 executions. Please contact us for an activation code.  Do not update your code with this Installer, because

Posted in IDWedge Pro, Update

IDWedgePro Activation Code Destroy Tool

The IDWedgePro application uses a Key system to control the licensing of the product.  The Destroy tool provides a method to allow users to destroy a key and provide a confirmation code to TokenWorks.  When we get the confirmation code

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Posted in IDVisor Pro