ID Scanner Customer Support

Alert: FDA Raises Tobacco Age to 21 – How to Change Tobacco Age Threshold

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Title Description Last Modified Release Date Version
Tobacco Age 21 How To Adjust Age Threshold

The FDA raised the minimum age for sale of tobacco to 21 years on 12/20/2019. This post details how to adjust the age threshold on our products.

12/27/19
IDWedgeKB Firmware Update – Notification Email List

  Thank you for Signing Up IDWedgeKB Firmware Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

05/28/19
IDWedgeBT Firmware Update – Notification Email List

  Thank you for Signing Up IDWedgeBT Firmware Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

05/28/19
AgeVisor Software Update – Notification Email List

  Thank you for Signing Up AgeVisor Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

05/28/19
IDWedgePro Software Update – Notification Email List

  Thank you for Signing Up IDWedgePro Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2 First

05/24/19
IDVisor Sentry Software Update – Notification Email List

  Thank you for Signing Up IDVisor Sentry Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2

05/24/19
IDVisor Smart & Smart Plus Software Update – Notification Email List

  Thank you for Signing Up IDVisor Smart & Smart Plus Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company

05/24/19
IDentiFake & IDentiFake Plus Software Update – Notification Email List

  Thank you for Signing Up IDentiFake & IDentiFake Plus Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name 

05/24/19
AgeVisor Touch Software Update – Notification Email List

  Thank you for Signing Up AgeVisor Touch Software Update Notification Email List Please complete this form to create an account, receive email updates and much more.   Please correct the marked field(s) below. Contact Email * 1,true,6,Contact Email,2 Company Name  1,false,1,Company Name,2

05/24/19
IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

04/22/14 11/12/2013 3.3
ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

04/17/14
Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

04/06/16
IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

12/27/13 09/19/2013 IDWedge Version 3.1
IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

03/23/16 3/23/2016 4.72
How to Set the Clock on the IDVisor Touch (Old and New Software) 10/15/13
Sample PDF417 2D barcodes 05/26/16
Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

07/08/14 12/12/2012 Access 64 bit driver
Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

10/15/13 03/02/2013 1.0
IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

04/17/14 11/12/2012 4.60
How to Capture Raw Magnetic Stripe Data with an IDWedgeKB 03/31/20
How to Use Google’s Find My Device on a Web Browser 03/31/20
How to Create a Google Account on an IDVisor Smart, Smart V2, and Smart Plus 03/27/20
How to Install Google’s Find My Device app on an IDVisor Smart, Smart V2, and Smart Plus 03/31/20
How to make IDWedge Pro run on Windows Startup 03/23/20
IDentiFake Video Tutorial For Existing Customers 03/09/20
Protected: Xamarin Drivers License BarCode Parser SDK – Demo 12/31/19
IDParser M280 SDK 3.9

Windows IDParser m280 drivers License parsing SDK for m280 ID Scanner with Image Capture Download the this file and unzip to your PC:IDParser-M280-SDK-3.9.zip You’ll have an executable which requires a pass phrase to run. Please call 800 574 5034 for

12/18/19 12/18/19 3.9.0.0
IDParser M260_POS_HID SDK 3.9

New combined Windows Mobile m260, m420, H325, F406 SDK for our drivers License parsing software. The m420 is our lower cost – weather proof PDF417 barcode scanner, the H325 is a gun/trigger PDF417 barcode scanner and the F406 is a

12/18/19 12/18/19 3.9.0.0