Problem: AgeVisor Touch is displaying the incorrect time. The time value resets every 20 or 30 minutes, even after being set correctly.
Cause: The operating system (Windows 10) is attempting to set the time automatically but does not have a wifi connection available.
Solution: Disable the “Automatically Set Time & Date” Windows Setting
From within the AgeVisor Touch Application
Go to “Help”
Click Exit App
Enter the passphrase – Default value shown
Click the Start Menu
Click Time & Language
Click Date & Time
Turn OFF “Set Time Automatically” – Adjust the date and time to today’s date