How to add an exclusion to Windows Defender (Win10)

Some of the applications written by TokenWorks may trigger a false positive for a virus/trojan/malware from the Windows Defender anti-virus software.  To stop these false positives, you can add and exclusion to Defender, and this should stop the false positive detection.

The TokenWorks apps are installed on the C: drive:

C:\Tokenworks\IDVisorSentry

C:\Tokenworks\IDVisorSyncConsole

C:\Tokenworks\IDWedgePro

C:\Tokenworks\AgeVisor

C:\Tokenworks\AgeVisorTouch

Please download and follow this procedure:

How-to-add-and-exclusion-to-Windows-Defender.pdf

Posted in AgeVisor, AgeVisor Touch, General Support, IDVisorSentry, IDVisorSyncConsole, IDWedge Pro, Troubleshooting