Active Sync – Mobile Center Troubleshooting

First Determine version of the Windows operating system running – do the following:

  1. Click on the Start button
  2. Move cursor to “My Computer” icon and right click; a menu will pop up
  3. From pop up menu, select Properties
  4. An About screen will pop up and show the version of operating system
  5. Determine if it’s Windows XP, 2000, Vista, or Windows 7
  6. See if it is a 32-bit or 64-bit operating system
Palm Desktop Version by Palm Device/PC
Operating System
Device Operating System Palm Desktop Comments
IDVisor Touch or M310 Scanner Win2000, WinXP ActiveSync 4.5
ActiveSync 4.5
VISTA 32-bit Windows 7(32-bit) Windows Mobile Device Center
Windows Mobile Device Center 32-bit
 

System requirements

Supported Operating Systems: Windows Vista

Windows Mobile Device Center 6.1 is currently only
available for the following versions of Microsoft Windows Vista™.

  • Windows 7 Ultimate
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Home Premium
  • Windows 7 Starter
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Server

 

VISTA 64-bitWindows 7

Home Premium

(64-bit)

Windows Mobile Device Center
Windows Mobile Device Center 64-bit

System requirements

Supported Operating Systems: Windows
Vista

Windows Mobile Device Center 6.1 is currently only
available for the following versions of Microsoft Windows 7
and Microsoft Windows Vista.

  • Windows 7 Ultimate
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Home Premium
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Server

 

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