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Instructions on how to make Tokenworks software load at PC startup

Posted on March 15, 2019 by Justin

Post Description: Explains how to load Tokenworks software such as AgeVisor, IDWedge Pro, and Sentry at startup. For this guide AgeVisor will be used as an example. Note: For PCs with more than one profile, this operation should be done as…

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Posted in AgeVisor, General Support, IDWedge Pro, Setup, Troubleshooting

How To Upload Tag List To IDVisor Smart/Smart Plus

Posted on February 8, 2019 by Justin

Follow the directions provided to upload a tag list to your IDVisor Smart/IDVisor Smart Plus.   1. Create Tag List in Microsoft Excel. The column format should be as followed: Last Name, First Name, ID Number, Date of Birth (MMDDYYYY),…

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Posted in General Support, IDVisor Smart, Setup, Troubleshooting

IDWedgeKB Programming Tutorial Video

Posted on November 28, 2018 by Justin

Follow the steps provided in the video for instructions on how to program an IDWedgeKB to work with your form.     If after attempting these steps you are still unable to program the IDWedgeKB to work with your form…

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Posted in General Support, IDWedge KB, Setup, Troubleshooting

AgeVisorTouch – Controlling Windows 10 Update

Posted on October 8, 2018 by Paul C.

AgeVisorTouch V. 1.0.1.8 has a new feature that let’s you control when/if Windows 10 will update. Windows 10 will automatically update the OS at the worst possible times – like in the middle of a busy work day – so…

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Posted in AgeVisor Touch, General Support, Setup, Update

Connecting to WiFi on IDVisor Smart and Smart Plus

Posted on October 1, 2018 by Justin

Follow the steps below in order to connect your IDVisor Smart or Smart Plus to WiFi.   Select Setup.                 Select Wifi.                 Select your WiFi…

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Posted in General Support, IDVisor Smart, Setup

IDWedge Pro: How to create formulas

Posted on June 13, 2018 by Paul C.

How to Create a Formula in IDWedgePro Follow these steps to create a simple address formula, used to fill in and address in an Excel spread sheet. Launch the formula page from IDWedgePro by clicking on Settings->Formula Create an excel…

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Posted in Documentation, IDWedge Pro, Setup

IDWedge Pro: Backing Up and Restoring Formulas

Posted on June 12, 2018 by Justin

How to Backup/Restore Formulas for IDWedgePro This post will guide you on how to backup/restore your formulas you created in the IDWedge Pro program. It also guides M280 users on how to backup their Scanned Images.   Step 1: From…

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Posted in IDWedge Pro, Setup, Troubleshooting

IDWedge Pro Installation and Setup Guide for M260/M280/POS HID Barcode Scanner

Posted on June 12, 2018 by Justin

IDWEDGE PRO INSTALLATION GUIDE This guide provides instructions on how to install and setup your IDWedge Pro Software Step 1: Download and extract the latest IDWedgePro Installer from: https://www.idscanner.us/software-updates/idwedge-pro-updates/ NOTE: For existing users re-installing software or moving to a new…

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Posted in General Support, IDWedge Pro, Setup

Activation Error: The request failed with the error message Authentication Required

Posted on June 11, 2018 by Justin

If you are receiving the following error message when trying to activate our software (IDWedge Pro, AgeVisor, IDVisor Sentry, IDVisor Sync) it may be caused by a firewall or security feature on your PC. To bypass this error message you…

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Posted in AgeVisor, IDVisor Sentry, IDVisorSyncConsole, IDWedge Pro, Setup, Troubleshooting

AgeVisor POS 2.0.0.5 Installer and Updater

Posted on February 26, 2018 by Paul C.

Version 2.0.0.5 has added support for multiple users and supports an external USB relay device.   Below are two different download links.  Please read the directions and chose the most appropriate. The Installer download is for NEW installation or clients…

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Posted in AgeVisor, Setup, Update