Problem: Unrecognized Barcode Format Error

Problem: Unrecognized Barcode Format error appears when scanning an ID. Solution: Verify that the Barcode Scanner is set to only read 2D barcodes. If other barcode formats are enabled, the above error message could appear. How to verify the Barcode

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Posted in General Support, IDVisor Smart, Troubleshooting

Importing a Tag List onto the IDVisor Smart

There is a feature in the IDVisor Smart that allows you to import a list of names you would like to tag. You can do this by creating a spreadsheet file named ‘Banned_VIP.csv’ and placing it on the Device. Below

Posted in IDVisor Smart

IDVisor Smart User Manuals

Quick Start Guide: IDVisor Smart Quick Start (DOC) IDVisor Smart Quick Start (PDF) User Manual: IDVisor Smart User Manual (DOC) IDVisor Smart User Manual (PDF)

Posted in Documentation, General Support, IDVisor Smart