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“DB Verification Failed” “Storage Card Directory Not Found”

Please follow these troubleshooting steps when encountering a DB Verification Error or Storage Card error on your IDVisor Pro. When this error occurs the program will continuously try to load the software but will fail to due a corrupt or

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Posted in General Support, IDVisor Pro

IDWedge Pro Installer 1.0.2.5

This is the full version of the IDWedge Pro software. You can use it in demo-mode without an activation code for 30 days/30 executions. Please contact us for an activation code.  Do not update your code with this Installer, because

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Posted in IDVisor Pro, Update

M280 Brightness Demo

This demo is a modified version of the M280 SDK, that scans a DL and creates a copy of the original image, with a brightness control. You must have the Eseek M280 installed on a PC to use this demo.

Posted in General Support, IDVisor Pro

Can I delete a scanned id from the IDVisor Pro ID Scanner?

Q: Can I delete a scanned id from the IDVisor Pro ID Scanner? A: No – There is no individual editing or deleting of records in the IDVisor Pro database as this defeats one of its primary purposes, to serve as

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How to Synchronize Multiple VIP/Banned List – IDVisor Pro

Q: I have multiple clubs that I use the IDVisorPro. Over the course of the last year, we have banned specific people, I need to know how to transfer or add the banned list from one unit to the other

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IDVisor Pro 1.4.8.2 Update

The documentation provided below will show you how to upgrade your IDVisor software to the latest version.  Currently the latest version for the IDVisor Pro  is v1.4.8.2.  Click on the download link below for a copy of the software.  It

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Posted in IDVisor Pro, Update

Problem: “Scanner not charging in standing base station”

Problem: The IDVisor Pro scanner does not charge when in the standing base station. (IDVisor Pro in standing base station. Left light indicate unit is charging. The left light will turn off when fully charged.) Steps to Diagnose: 1. Check

Posted in IDVisor Pro, Troubleshooting

Importing Tagged List into IDVisor Pro

There is a feature in the IDVisor Pro that allows you to import a list of names you would like to tag. You can do this by creating a spreadsheet file named ‘Banned_VIP.csv’ and placing it on the SD Card

Posted in General Support, IDVisor Pro

IDVisorPro 1.4.7.5 Update

The documentation provided below will show you how to upgrade your IDVisor software to the latest version.  Currently the latest version for the IDVisor Pro  is v1.4.7.0.  Click on the download link below for a copy of the software.  It

Posted in IDVisor Pro

IDVisorPro 1.4.7.0 Update

The documentation provided below will show you how to upgrade your IDVisor software to the latest version.  Currently the latest version for the IDVisor Pro  is v1.4.7.0.  Click on the download link below for a copy of the software.  It

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Posted in General Support, IDVisor Pro, Update