Archives

Memopad2CSV version 1.6 for 32bit and 64 bit PC

MemoPad2CSV software exports drivers license scans from Palm Desktop to Excel CSV compatible file Version 1.6 of Memopad2CSV has been designed to run on both 32 bit or 64 bit Operating systems and includes the Microsoft Access Database Engine as

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Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Setup, Update

IDVisor Z22 Mobile MSR Touch 12Volt Power Supply on Amazon

For those interested in buying a 12Volt 1Amp power supply compatible with IDVisor Z22 Mobile or IDVisor Z22 MSR or IDVisor Touch , here is a link to a product on Amazon. The power supply must be 12V DC –

Posted in General Support, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, IDVisor Touch

Memopad2CSV and Win8.1 x64 Win10 x64 Database Failure

Memopad2CSV and Win8.1 x64 or Win10 x64 Database Failure If you see the message box that says “Database Failure” when running memopad2CSV on Win8.0,  Win8.1 or Win10 and its x64, then you probably need to install the Access Database engine. Windows x64

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Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile

Errors in Windows 8 / 8.1 using Palm Desktop 6.2

When installing the Palm Desktop on a Windows 8 or 8.1 you may come across some of the following errors with either installing the software and/or running the software. These are the some of the fixes we have found for

Posted in Documentation, General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting

IDVisor Z22 MSR Software Update – 4.7 Standard and Credit Card

IDVisor Z22 MSR Software With and Without Credit Card- Version 4.7 This software gives the user the ability to delete data that is 0, 1 or 7 days old OR keep last 9000 scans.  An optional version adds the ability

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Posted in IDVisor Magnetic Stripe Reader (MSR), Update

Troubleshooting IDVisor Z22 MSR

Search the Problem Column for your problem and try the possible solutions. If you can’t find your problem or the solution does not work, give us a call at 800-574-5034. Problem Possible Problem Possible Solution “Palm does not power up

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Posted in General Support, IDVisor Magnetic Stripe Reader (MSR), Troubleshooting

Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

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Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting, Update

Downloads

Your one stop shop for user manuals & software User Manuals IDVisor Software Manual (January 2010) ListMaker User Manual Version 1.2 (May 2010)  Explains installation and use of ListMaker Software for VIP/Banned list Software These programs come on the White CD but

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Posted in General Support, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Update

Power Supply – IDVisor Z22 Mobile or IDVisor Z22 MSR

If you’ve lost your IDVisor Z22 power supply, here is one which we recommend available on Amazon for less than $6.00 You’ll need one that is 12 Volts DC (Direct Current), center positive (this means the inside part of the

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Posted in IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Troubleshooting

MAC OS versions compatible with PalmDesktop Z22

The Palm Desktop software, which is used to sync with MAC computers, works with version 10.1.2 up to 10.5 (leopard).  In version 10.6 (snow leopard), Apple dropped support for the Palm sync software. which continues support for syncing on later

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Posted in Documentation, IDVisor Countertop, IDVisor Magnetic Stripe Reader (MSR), IDVisor Mobile, Manufacturing, Update