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All Support Items for All Products

Title Description Last Modified Release Date Version
IDVisor Countertop Manuals

IDVisor Countertop Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDVisor Mobile Manuals

IDVisor Mobile Quick Start Guide [Rev 1] IDVisor Hardware User Manual [Rev 1.1] IDVisor Software User Manual [v5.5]

09/18/14 9/18/14 Latest
IDWedge Version 3.3

New IDWedge version 3.3 software update: This version adds new fields  Country and 2nd address.  Also adds option for first name initial (this is in addition to middle name initial). Parsing fixes  – Fix New Mexico 2013 Magnetic Stripe –

04/22/14 11/12/2013 3.3
ID Visor Touch – File Store Error – Corrupt SD Card – Fix

If your Touch unit is giving a file store error message or something similar, you can fix it yourself with this 20 minute procedure. This message tends to appear due to the SD card having corrupt files on it and

Installing Palm Desktop Software

NOTE: to install the Palm Desktop software, you must be logged into the PC as an Administrator and to use the Palm Desktop, you must be logged into the PC with the SAME Administrative user name. Determine version of the

IDWedge Formula Error – Unable To Send Keys

Problem: Customer had an IDWedge that was not filling out info. Instead it would give an error message saying: “Formula Problem: Unable to SendKeys”. The IDWedge would fill out the form in IDWedge without a problem, but once program was

12/27/13 09/19/2013 IDWedge Version 3.1
IDVisor Z22 Software Update – 4.72 and Procedure

IDVisor Z22 Software Update – Version 4.72 CardVisorZ22_4.72    (Note: Zip file – download and unzip -> cardvisor_4.72.prc which gets installed on scanner) Above is a link to the most recent version of software for the IDVisor Z22 Mobile and CounterTop

03/23/16 3/23/2016 4.72
How to Set the Clock on the IDVisor Touch (Old and New Software) 10/15/13
Sample PDF417 2D barcodes 05/26/16
Installing Palm USB 64-Bit Driver For Palm Desktop On 64-Bit version of Windows OS

If you are having trouble hotsyncing your Z22 ID scanner, it may be because you are using a 64bit windows operating system.   The Palm Desktop software is compatible with 64bit operating systems, but the USB hotsync drivers supplied with the

07/08/14 12/12/2012 Access 64 bit driver
Palm 64bit Win 7 USB driver

64 bit USB Windows Driver for Palm/Garnet OS Updated On 3/2/2012 12:00 Version 1.0 Views 34728 Category Drivers License Aceeca Software License Win 7 USB driver 64 bit zip file Here is a zip file for the USB driver Palm

10/15/13 03/02/2013 1.0
IDVisor Z22 Software Version 4.60

Here is a download link to the CardVisorZ22_4.60 Software.

04/17/14 11/12/2012 4.60
IDParser SDK Client X 1.0

IDParser Library for Client X Down this file     It is a zip file, so first, unzip it. You’ll have an executable which requires a pass phrase to run.  Please call 800 574 5034 for the pass phrase. Enter

04/27/17 04/27/2017 1.0
IDParser Native M260 SDK 3.1

New Windows Native C Library SDK for our drivers License parsing software Down this file   IDParser-M260-Native-SDK-3.1-zip.exe     It is a zip file, so first, unzip it. You’ll have an executable which requires a pass phrase to run.  Please call

04/24/17 04/24/2017 3.1
AgeVisor POS 2.0 Installer and Updater

AgeVisor POS has a new screen layout (see image below) plus adds IDVisor Sync compatibility. IDVisor Sync allows clients with multiple installations to manage multiple installations from one central server. Existing clients may want to install code to a different

04/25/17 4/10/17 2.0
IDWedge Pro Installer

This is the full version of the IDWedge Pro software. You can use it in demo-mode without an activation code for 30 days/30 executions. Please contact us for an activation code.  Do not update your code with this Installer, because

04/06/17 4/6/17
IDVisorSentry Installer

The IDVisorSentry Desktop application is available for download at the link below: Once you have downloaded the file to a folder on your PC, extract the IDVisorSentry Installer 1.0.exe and run the installer. you will see a driver installer

03/29/17 03/29/2017 1.0
Problem: AgeVisor Touch Date & Time is Incorrect 03/13/17
AgeVisor POS 1.8 Installer and Updater

Below are two different download links.  Please read the directions and chose the most appropriate. The Installer download is for NEW installation or clients who want to ERASE all existing data. The update download  is for Existing installations or clients who

04/25/17 3/10/2017
How to fix a broken update on AgeVisor Touch, AgeVisor or IDWedgePro 03/02/17
IDParser NodeLocked Destroy Code 02/06/17
Importing a Tag List onto the AgeVisor Touch 02/24/17